Estorios

The problem

A dozen systems. None of them speak.

A family with direct assets does not have a system. Custodians, lenders, advisors, counsel, accountants and property managers each hold part of the picture. Nothing holds all of it, so the office assembles it by hand, every time anyone asks.

  • Custodians
  • Lenders
  • Property managers
  • Fund managers
  • Accountants
  • Counsel
  • Insurers
  • Advisors
  • Brokers
  • Registries
  • The family
  • A spreadsheet
Scattered across institutionsOne record, around the family

Four questions, answered by hand

  1. 01

    What do we own, and through what?

    The answer lives in operating agreements, trust deeds, and the memory of whoever set it up.

  2. 02

    What is it worth today?

    In a dozen statements, dated differently, from institutions that do not know each other exists.

  3. 03

    What do we owe, and what is owed to us?

    In loan documents, lease files, and a spreadsheet someone keeps current by hand.

  4. 04

    What changed, and what needs someone now?

    Nobody knows until someone goes looking.

The fear underneath all four: that the answer lives in one person's head, and that person is on holiday.

The problem is not the paper. It is that nothing compiles it.

The solution